glitzdesign web store FAQ section

Our business hours are Monday thru Friday, 09:30am to 6.00pm, excluding holidays. If your question is not answered in our Frequently Asked Questions, please feel free to email us at [email protected]

Please allow 3 to 5 days to receive an item after we ship it.

We do ship to most countries with the exception of some, please visit this page for most accurate list of excluded countries. We will ship by the best possible method either United Parcel Service (UPS) or the United States Postal (USPS)Service by Registered Mail. Shipments are made within 1 business day of payment receipt.Customs and Import Duties: Your country of residence may impose duties or levy some charge that you must pay because your order originated outside of your home country. These fees are your responsibility and are separate from the cost paid to joggles for your merchandise and shipping. Please do not ask that we mark the customs tag as a "gift" or to value the order at less than what you paid for the merchandise. Our doing any of those things is fraud. Thanks for understanding.

You can pay with MasterCard, Visa, American Express and Discover cards and all payments are processed by PayPal.

Our PayPal.com email address [email protected]

Even if you are satisfied you can send the item for FULL REFUND no question asked. We are proud to have an unconditional, 'no hassle-no questions asked' 14-day money back guarantee. All our items come with a 100% guarantee. Should you not be satisfied with your merchandise for any reason, you may return it within 14 days after receipt and receive a refund. We offer 100% satisfaction guaranteed on all our sales. We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. We want you to be 100% happy with the products you receive! If you are not satisfied with your purchase call us at 1-832-644-6426 or 1-832-667-8497 anytime between the hours of 9:30 a.m. to 6 p.m. CST, Monday through Friday, within 14 days of receiving your order for a return authorization number.